Biogen is committed to helping people living with relapsing MS. We can provide assistance once your patients are prescribed AVONEX. Biogen Support Services provides a variety of financial and insurance assistance options to help your patients start and continue on AVONEX. We’re here to be a resource for your patients. And we’re just a phone call away.
You or your patients can call 1-800-456-2255 Monday-Friday from 8:30 AM to 8 PM ET. Hablamos español.
Biogen Case Managers (Support Coordinators) are here to help your patients start and continue on their Biogen therapy. A Biogen Case Manager will reach out to your patients once they are prescribed AVONEX and can:
aThere is an annual cap on the amount of assistance that patients can receive over a one-year period. Federal and state laws and other factors may prevent or otherwise restrict eligibility. People covered by Medicare, Medicaid, the VA/DoD, or any other federal plans are not eligible to enroll. Patients are eligible to enroll in the Biogen Copay Program for as long as it is offered and they are treated with a Biogen relapsing MS medication.
Nurse Educators are registered nurses who work on behalf of Biogen, and many are MS-certified. They are here for your patients who are prescribed a Biogen therapy. Nurse Educators can:
Starting and keeping patients on a Biogen therapy can be complex. myBiogen.com is an online resource that may help streamline this process.
With myBiogen, you can: